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Are ‘Unlimited’ Broadband Plans Really Unlimited? (UK Providers Exposed)

Are ‘unlimited’ broadband plans truly unlimited? We reveal the hidden fair usage policies and throttling tricks by UK providers

By Top Providers Published

Unlimited broadband” sounds like a dream— in this Broadband Plans no data caps, no slowdowns, just endless streaming, gaming, and downloading. But is it truly unlimited, or are there hidden restrictions?

In this no-nonsense investigation, we reveal:
✔ What “unlimited” really means for UK providers
✔ The sneaky fair usage policies (FUPs) you’re not told about
✔ Which providers throttle your speed
✔ How to avoid getting caught out

By the end, you’ll know exactly what you’re signing up for—and which “unlimited” plans are the most (and least) honest.


🔍 The Truth About ‘Unlimited’ Broadband in the UK

Most UK providers do not impose hard data limits on unlimited plans—but there’s a catch.

What ‘Unlimited’ Actually Means:

  • No fixed data cap (You won’t be cut off after 500GB).

  • BUT… your speed can be throttled if you use “too much”.

  • Peak-time slowdowns may apply (even on fibre).

The 3 Types of ‘Unlimited’ Broadband Plans:

  1. Truly Unlimited – No throttling, no slowdowns (Rare!).

  2. “Unlimited” with Fair Usage Policies (FUP) – Speed cuts after a threshold.

  3. “Unlimited” with Traffic Management – Slower during peak hours.


🏆 UK Broadband Providers Ranked by Fairness

We analysed the fair usage policies of the top UK ISPs. Here’s what we found:

Provider Throttles Speed? Peak-Time Slowdown? Real-World Limit
Virgin Media ❌ No (But “traffic management”) ✅ Yes (Evening lag) None (But congested areas suffer)
Sky Broadband ❌ No ❌ No Truly unlimited
BT ❌ No ❌ No Truly unlimited
Vodafone ✅ Yes (After 1TB) ❌ No ~1TB soft cap
Plusnet ✅ Yes (After 600GB) ❌ No ~600GB soft cap
Three (5G Home) ✅ Yes (After 1TB) ✅ Yes (Deprioritised) ~1TB then slower
TalkTalk ❌ No ❌ No Truly unlimited

Shock Findings:

  • Vodafone, Plusnet, and Three do slow down heavy users (despite “unlimited” claims).

  • Virgin Media doesn’t throttle but struggles with peak-time congestion.

  • Sky, BT, and TalkTalk are the most honest—no hidden limits.


⚠️ The Sneaky Tricks Providers Use

1. “Traffic Management” (Virgin Media, Three)

  • Your speed isn’t technically throttled, but during busy hours (7pm-11pm), your connection gets deprioritised.

  • Real-world effect: Buffering on Netflix, lag in games.

2. “Fair Usage Policies” (Vodafone, Plusnet)

  • Use more than 600GB-1TB/month, and your speed drops to ~10Mbps (still usable but much slower).

  • Not advertised upfront—buried in T&Cs.

3. “Network Congestion” (All Providers)

  • Even “truly unlimited” providers can’t guarantee full speed 24/7.

  • Fibre users suffer less than ADSL.


📉 How Much Data is ‘Too Much’?

Most households use 300-500GB/month. But heavy users hit 1TB+. Here’s what that looks like:

Activity Data Used
4K Streaming (1 hour) 7GB
Online Gaming (1 hour) 100MB
Zoom Call (HD, 1 hour) 1.5GB
Large Game Download (e.g., Call of Duty) 200GB

If you:

  • Download 3+ big games/month → Risk hitting 1TB soft caps.

  • Stream 4K daily → May face peak-time slowdowns.

  • Use under 600GB → You’re safe from throttling.


🔎 How to Check If Your ISP is Throttling You

  1. Run speed tests at different times (e.g., 3pm vs. 8pm).

  2. Use a VPN – If speeds improve, your ISP is limiting certain traffic.

  3. Check your router stats – Some show data usage.


🏆 Best ‘Truly Unlimited’ Providers

If you want no throttling, no sneaky caps, go with:

1. Sky Broadband

✅ No traffic management
✅ Reliable speeds
✅ Great for gamers & streamers

2. BT Full Fibre

✅ No fair usage policy
✅ Best for heavy downloaders

3. TalkTalk Fibre

✅ Cheapest truly unlimited
✅ No throttling

Avoid if you’re a heavy user:
❌ Vodafone (1TB soft cap)
❌ Plusnet (600GB limit)
❌ Three 5G Home (Deprioritised after 1TB)


💡 How to Avoid Throttling

  1. Pick a truly unlimited provider (Sky, BT, TalkTalk).

  2. Use Ethernet, not WiFi (More stable speeds).

  3. Schedule big downloads overnight (Avoid peak congestion).

  4. Monitor your usage (Some ISPs warn before throttling).


🚨 The Legal Loophole ISPs Use

Ofcom does not regulate “unlimited” claims, so providers can throttle as long as they disclose it (even if hidden in fine print).

Your rights:

  • Providers must inform you about traffic management.

  • You can leave penalty-free if speeds drop below minimum guarantees.


📢 The Bottom Line: Is ‘Unlimited’ Broadband Plans a Lie?

For most users? No. If you use under 600GB/month, you’ll rarely notice limits.

But for heavy users? Yes. Providers like Vodafone, Plusnet, and Three do slow you down—despite marketing “unlimited” data.

🏆 Best for Heavy Users: BT or Sky (No throttling)

💸 Best Budget Unlimited: TalkTalk

❌ Worst for Fairness: Three 5G Home (Deprioritised after 1TB)